I've got my DVD. Will it play on my player?

DVD technology, like most digital technology, seems to always be on the move. Early DVD players used a format called DVD-R but then +R was developed. Most DVD players can read either -R or both + and -R. Because of that, the industry has declared DVD-R the most compatible format and we author all our DVDs using DVD-R media. This means the majority of players can read our DVDs.

However, if your player only knows DVD+R, then the DVD will not work. For a list of DVD players and their DVD-R compatibility, check out this page. If your player is listed as being "bad" or "borderline" or if you do not see your player listed here at all, don't despair. Try the disc anyway. But if it doesn't work, we can create a DVD+R disc for you to try instead. (See our DVD Troubleshooting page for more info.)

What about Dual Layer? 4x? 8x? 16x?

You don't need to worry about these things for the most part unless you are authoring DVDs.

Dual Layer discs are written to on both sides. It allows you to put more information on the disc. Since few players can read this info (and since few skating programs are over 2 hours long!), we don't use Dual Layer. So if you have a Dual Layer DVD player, our discs will play in it and if you don't have a Dual Layer DVD player, our discs will play in it.

4x through 16x refer to how fast the DVD writer can write to the disc. Once the disc is written, the DVD player doesn't know how fast a speed was used so normally this doesn't matter either.

Incompatibility

If in spite of our best efforts, your DVD doesn't work in your player, refer to our Troubleshooting page for more information.